Wilkinson Hardware

Wilkinson required effective support for its PeopleSoft Financials systems. The company has no in-house technical staff trained in the PeopleSoft product line, so a full service encompassing emergency support, on-going patches and fixes and minor, non-critical enhancements was required.

One of Crocus’ directors had been onsite at Wilkinson during an upgrade to version 8. The working relationship grew from that assignment. Wilkinson realised that Crocus has an unmatched strength and depth of PeopleSoft knowledge, available at a very competitive rate.

Wilkinson can contact Crocus whenever it needs help. An experienced PeopleSoft consultant responds to the initial contact within an hour and usually resolves issues within 24 hours.

In Crocus, Wilkinson has access to the most experienced PeopleSoft professionals in the UK. We provide this expertise on-demand, rather than via costly on-site deliveries. Our solution leads to an exceptionally high level of cost effectiveness. The state of the installation is always known and can be updated on request with minimal fuss.