Case Study: Marsh UK Ltd

INDUSTRY: FINANCIAL SERVICES

Marsh, the world's leading risk and insurance services firm, provides advice and transactional capabilities to clients in over 100 countries. Marsh is a unit of Marsh & McLennan Companies (MMC), a global professional services firm with 58,000 employees and annual revenues of $10 billion. In the UK Marsh has some 6,450 staff at over 30 office locations.

BUSINESS CHALLENGE

Marsh needed to improve overall HR processes and ensure payroll systems were future proof and so chose to implement PeopleSoft’s Global Payroll and HRMS systems for Marsh’s 6,450 UK staff.

WHY CROCUS?

A key knowledge asset and skills advantage for Crocus Consultants is the depth understanding and early involvement with new PeopleSoft products such as Global Payroll, a key requirement for this project. In fact, Crocus consultants were chosen as instructors by PeopleSoft for their own consultancy staff at the PeopleSoft training centre.

THE PROJECT

Crocus Consultants supplied key skills in the areas of payroll functionality and technical resources to augment and work in partnership with the PeopleSoft lead consulting team. Crocus consultants were involved in the implementation of the PeopleSoft systems from delivery into production to supporting the ‘go-live’ operation. The project successfully went live in April 2002.

CUSTOMER BENEFITS

For this crucial project, Marsh UK were able to utilise the high level of skills and experience of the Crocus team and their depth of understanding on PeopleSoft products and consultancy personnel, delivered with an equally high level of cost effectiveness. Crocus provided Marsh UK with the critical blend of intellectual capital, professional skilled resource and team fit that made an essential contribution to the overall project success.

TECHNICAL DETAILS

PeopleSoft Product: HRMS Version 8 SP 1 plus Global Payroll UK Rules
PeopleTools: 8.13.12
Employees: 6,450
Users: 30 users with 5,500 employees on the system
Hardware: HP9000
Database: Oracle 8.1.7.0.0 64 Bit




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