Crocus has developed a specialised ERP support service. We have a long history in ERP consulting and understand that the cost of ownership of the products can be high. Our support service was developed to help customers reduce the cost of running ERP applications.

Support means different things to different people. Our support offering is flexible enough to meet all needs. A typical support contract will cover such areas as:

• Support for your customisations
• Support for all interfaces and reports
• Proactive identification of patches
• Application of patches
• Resolving functional queries ("How do I...?")

Every support contract is unique. We work together to provide the tailored service you require. If you would like to start this process or simply get some more detailed information please contact our support centre manager on support@crocus-consulting.com

Microsoft compliments our support services with a number of service plans that include corporate support. Depending on your needs, support plans from basic to advanced are available, as well as 24-hour a day, everyday access to online self-support information. Find information on this page about support plans and other resources. You can purchase or upgrade a service plan directly with Crocus Consulting